If you’re reading this blog, chances are that you’ve already heard about our ChildFirst Mobile Solution that reduces caseworkers’ paperwork burdens by streamlining the reporting process.
Well, one of the most frequently asked questions we get about ChildFirst is:
How can caseworkers can keep information secure when making the move from paper to digital?
Although the term “Information Security” can mean different things, when caseworkers use the term, they’re typically referring to protecting confidential information about families and children. Here’s an example scenario to demonstrate how ChildFirst keeps information security a priority.
Example:
A child’s file contains school and/or medical records that are part of an investigation into allegations of abuse or neglect. Access to this information is restricted by regulations such as FERPA (Family Educational Rights and Privacy Act) and HIPAA (Health Insurance Portability and Accountability Act), and maintaining confidentiality is of the utmost importance.
Security Feature #1: ChildFirst is password protected and user access is limited to the information appropriate for their role.
For instance, caseworker access can be limited to only the information and documents related to cases to which they are assigned. Supervisors may be granted wider access, such as information pertaining to all cases assigned to anyone on their team, while granting administration access to all information in their area of responsibility.
Security Feature #2: All case information in ChildFirst is encrypted to prevent access by unauthorized outsiders, such as criminals commonly known as “hackers.”
“Encryption” means that the data is completely unreadable to anyone who doesn’t have the encryption key – in other words, anyone who doesn’t have login credentials.
ChildFirst uses AES-256 bit encryption which is the strongest level of encryption available, and is the only encryption standard approved by the National Security Agency (NSA) for classified data.
To learn more about AES-256 bit encryption, click to view an [Infographic]: How Secure is ChildFirst Pt 1 & Part 2
Data in ChildFirst is encrypted on every mobile device, PC and server where information is stored, and is also encrypted when transmitted between any of those devices.
What other security questions do you have?
Call 800-830-9523 or 
Email info@L-Tron.com
About the Author:
Bill Myers is a Sales Executive at L-Tron Corporation, with 15 years of experience helping government and private sector clients use technology to work more efficiently, and achieve their most important objectives. In his spare time Bill enjoys creative writing and illustration, and along with his significant other managing a household with two greyhounds and two cats.